- Accepts Etsy gift cards
This is a cultivar of the San Gabriel Heavenly Bamboo. It is presented in a glazed oriental bonsai container. This is an extremely rare specimen that required special biological reproductive process to propagate. You will get exactly the arrangement you see on these pictures. The stand is not included.
We will ship to Canada and Puerto Rico and State of Arizona and Middle East. There will be an additional $75 charge for a Phytosanitary certificate for all international shipments and to the State of Arizona. We are Certified under Florida Dept. of Agriculture and US Dept. of Agriculture and Consumer Services Division of Plant Industry, Section 581.031 (17) FS under Samurai Gardens LLC # 48019072. We are certified under all applicable Federal or State Cooperative Domestic Plant Quarantines, FL-2128. Burrowing Nematode Certificate will be provided when shipped to citrus producing States
We guarantee that all plants are in excellent condition when packed, and shipped. Obviously, we put our confidence in FedEx as the exclusive shipping method for our plants, and as a whole they have done an outstanding job for us. However, on rare occasions, some plants may experience some of the following during their trip : drooping, minor leaf-loss and/or minimal yellowing/discoloration, minor limb damage, etc. These instances are quite rare, but can happen when shipping plants in boxes. Plants normally recover within a few weeks after planting. We always do our very best to insure that your plants are packed & shipped in the safest, gentlest, and most effective methods possible. We kindly ask that you notify us via e-mail if you see a problem upon receiving your plants, and that you give them a couple weeks to settle in to their new environment. Any shortages, or other issues need to be reported within 48 hrs.
We will not be held liable for losses due to shipment delays, planting outside of recommended hardiness zones, unforeseen acts of nature ( extremes in heat, cold, freezes, tornadoes, hurricanes, etc., etc.) or any other circumstances beyond our control. We also will not be responsible, or liable, for damages or losses resulting from shipment delays due to the customer providing an incorrect / invalid shipping address.......so please, please, please proofread your shipping address & info before submitting your order. All we can do on our end is ship your order to the address that you provide on the order form.
In some rare cases, proof of loss / damage may be required before we can proceed with credit or replacement of product purchased. We take extreme pride in our plants - all the way from growing them, to packing & shipping them directly to you. We will NEVER knowingly ship plants which are of questionable health, or not true to type. We want you to be satisfied with your purchasing experience with us, and will do our best to work out any problems ( rare as they may be ) to everyone’s satisfaction. Since plants are a living product, and we obviously have no control over their care & use after leaving our nursery, we will only be responsible for losses or damages that are the result of any fault or wrongdoings of our own.
You will be emailed care instruction rd, which will touch on just how your newly arrived plants should be handled & cared for. We kindly ask that you please read this information BEFORE beginning care for your new arrivals, and follow the guidelines contained in our emails as possible. As always, you are welcome to contact us at anytime should you have additional questions that you feel were not covered in the care sheets. We highly suggest you contact us via e-mail, as we are generally outside tending to the never ending tasks that are involved with keeping our trees as beautiful & happy as they are . We check our e-mails several times daily, and will be sure to reply in a very timely manner.
Plants may be returned within 7 days after receiving them. Any shipping charges for the return of plants are the responsibility of the customer. Upon receiving the trees here at our nursery in good, acceptable, live condition a refund / credit for the purchase price of the plants will be issued. All shipping charges are non-refundable. All we ask is that you contact us ( preferably via e-mail ) within 48 hrs after receiving your plants, and advise us that you wish to return them, and state a reason for the return. We do our very best to pack the plants in a way that will keep them safe & happy during their trip, and kindly ask that you please do the same when returning them to us.
We take great pride, and put forth a tremendous amount of effort to insure that you, our customer, receive trees that you can be proud to use in your home/ office. We not only want you as a customer for your initial order, but want to KEEP you as a customer for future purchases. We simply cannot expect to do this by shipping inferior plants, or providing anything less than the best customer service we can humanly provide. Our general policy, and goal is to be able to provide our customers with a very diverse selection of the highest quality, trees at very reasonable prices - all delivered to you in a quick fashion, and backed with the best customer service in the industry. That is quite a tall order to fill, but we strive each & every day to meet this goal. We truly hope you will give us the opportunity to help you with your Bonsai needs, then you can experience for yourself just what sets our Bonsai nursery apart from most others.
We accept most forms of payments. Buyers from the State of Florida will be billed standard Florida sales tax.
If you live in a cold climate, We will include a special 120 hour heat pack with your tree to insure that you will get it alive and warm. However, there are destinations that take longer to deliver. If you don't want your tree to freeze, We will coordinate a desired delivery date that would favor a warmer trend in a weather forecast with you. We take great care in proper shipping techniques and don't cut corners on a shipping material used. In order to avoid unairconditioned or cold shipper’s warehouses, We usually ship our trees on Monday's only. We do not combine shipping as we try to avoid shipping multiple trees in one box. Therefore avoiding any risk of damage. If you would like to have a delivery or signature confirmation or additional care instructions, please request it prior to shipping. In case of damaged pot or a tree which rarely happens, please take pictures of the damage in its original packaging of inside and outside of the box with original packing material and get them out to us ASAP. You will be reimbursed.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
After receiving the item, buyer should contact us within: 7 Days
Refund will be given as: Money Back
Return shipping will be paid by: Buyer
Additional return policy details: Everything must be returned exactly in the same state as was sent to the buyer
Bonsai care instructions will be sent directly to your email in a file attachment. We will be happy to answer any additional questions you might have.
Buyers will receive their bonsai care instructions directly to their email in a word attachment file. Etsy's internal electronic mail system does not support attachments.
Second photo of the item will always have a standard sized coffee cup next to the item to help viewers get a better understanding of scale.
Buyers can request a desired specimen not currently offered in the shop items.
Will gladly include a note for a gift item as per your specifications.
10 or more items of the same specimen purchased will be offered at an additional discount.
All bonsai pots featured on the photographs are included in the listing. Stands are being used as photo props and are not for sale.